General

  1. Editing the inventory order already created.

    When we create an inventory order, mostly the whole order is not received. The supplier does not have all the stock. There is should be an option to edit or tick whatever is received.

    If we tick whatever is order, this will make confusion whether what is received?

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  2. Get Normal Phone Lines

    It is so frustratiing that whenever i call tech support the voice quality is so poor and also the line keeps disconnecting. Please get normal phones instead of the ip ones or whatever you guys are using.

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    Currently we have reps throughout the US and in various remote locations. We are working to make the quality of our calls consistent. I apologize for the experience you have had so far. If you have any further trouble contacting us from through phone please contact us through our chat from within the software or by emailing us at support@cellsmartpos.com

  3. Bill Pay Total Icon

    Something on dashboard showing total bill payment made. employee can balance throughtout the day

    1 vote
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  4. WHEN A EPAY BILL PAYMENT IS BEING PROCESSED SCREEN SHOULD GO RED THEN GREEN LIKE IT WAS BEFORE A PRIOR UPDATE.

    SCREEN STAYS WHITE AND IT IS A LITTLE CONFUSING WHEN PROCESSING A BILL PAYMENT.

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  5. Text message facility in UK please

    Can you please add a text message facilty in UK please. We cannot text anyone in UK. Once a phone is repaired, a text message should go to the customer.

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  6. If you have time to change the way the CLOCK-IN/OUT window looks...

    ...then it seems like your developers have too much time on their hands. The clock-in window looked perfectly fine except for that aweful looking clock that is too delicate to identify the time on it (ironically, the ONLY thing they did NOT change)

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  7. Please stop making BIG changes to certain systems such as repairs, layaways, bill pay. Make only small changes

    Because then business owners would have to keep changing their procedures it takes time, money, more unnecessary training hours, and slower checkouts = loss of customers. Also, if one field is deleted we lose stored information that we need. Such as the "Alternate number" in repairs after this recent update. We lost all alternate phone numbers!!

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  8. Item multi delete option

    I wanted to delete to a few item at one go and those are more than 50 lines. One by is like a big headach. Can you please add option to delete multi item or there could be an option to export a sheet and we edit the whole sheet and then reimport it.

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  9. WE should be able to print task

    we should be able to print task . IT is easier rather coming back to pos every time.

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  10. Customer back order

    Most customer customer walks in and they ask for something we do not have in stock which we regularly stock and the customer asks us to text him or call him . We quote them 2 or 3 days. AS soon we get it we call them or system automatically text them that this item is back in stock. Sometime customer do not want to buy from somewhere else and really happy from us. But we do not keep deposit from customer. we do not keep deposit , but in the laway we have to keep the deposit.

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  11. We should be able to sell used item by serial number

    A sales assistant will never know whether it is a purchase item or used item. Both new and used phones should be able to be sold by imei or serial number. This will make it easier. we do not stick barcode label to phone at all

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