General

  1. serial used and purhase should come under serialized inventory

    we normally sell both new and used stock. but when we check stock , we check serialized and then go back to used item and count one by one.
    There should be a function which comine those or we can see how many one model we have in stock.

    to keep track of our stock, i am adding supplier purchase and customer purchase under vendor. this makes a mess in the vendor list. this is not a good function. IF you need further explanation, please call me on skype.

    1 vote
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  2. Search last purchased phone by model rather than going through 100s purchase orders

    A supplier offered me a price for S6 but I am out of stock for this model. He offered for example 120 but i do not know how much I bought for the last time, 2 option i have either i go through all the purchase order which is headace or i should type a model number and it should tell me how much i bought on a different dates.

    PLease consider this.

    1 vote
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    We currently have something like you described in the New Purchase window. When you search for an item to add to inventory, on the bottom left corner of the window, we provide you with the last quantity and price that you purchased the item. You can press the “Review” button to view a full history of the prices and quantities you have purchased. If you have any trouble finding this or have any more question, please don’t hesitate to chat or call us.

  3. Need to be able to adjust payment due date

    recently simple mobile. ultramobile and lycamobile have been selling sim cards with 60 days, 90 days, and 180 days of service prepaid. I need to be able to adjust the payment due date so that the customer gets reminder ar appropriate time.

    1 vote
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  4. add a icon to the bill payment reminder like previous software

    add icon for bill payment reimnder so employees can get this sent out. it got hidden after the update

    1 vote
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  5. 2 votes
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  6. WHEN A EPAY BILL PAYMENT IS BEING PROCESSED SCREEN SHOULD GO RED THEN GREEN LIKE IT WAS BEFORE A PRIOR UPDATE.

    SCREEN STAYS WHITE AND IT IS A LITTLE CONFUSING WHEN PROCESSING A BILL PAYMENT.

    1 vote
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  7. WE NEED VIDAPAY INTEGRATION

    Please connect with VIDAPAY

    8 votes
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  8. We should be able to sell used item by serial number

    A sales assistant will never know whether it is a purchase item or used item. Both new and used phones should be able to be sold by imei or serial number. This will make it easier. we do not stick barcode label to phone at all

    0 votes
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  9. Customer back order

    Most customer customer walks in and they ask for something we do not have in stock which we regularly stock and the customer asks us to text him or call him . We quote them 2 or 3 days. AS soon we get it we call them or system automatically text them that this item is back in stock. Sometime customer do not want to buy from somewhere else and really happy from us. But we do not keep deposit from customer. we do not keep deposit , but in the laway we have to keep the deposit.

    0 votes
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  10. Get Normal Phone Lines

    It is so frustratiing that whenever i call tech support the voice quality is so poor and also the line keeps disconnecting. Please get normal phones instead of the ip ones or whatever you guys are using.

    1 vote
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    Currently we have reps throughout the US and in various remote locations. We are working to make the quality of our calls consistent. I apologize for the experience you have had so far. If you have any further trouble contacting us from through phone please contact us through our chat from within the software or by emailing us at support@cellsmartpos.com

  11. Item multi delete option

    I wanted to delete to a few item at one go and those are more than 50 lines. One by is like a big headach. Can you please add option to delete multi item or there could be an option to export a sheet and we edit the whole sheet and then reimport it.

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  12. Editing the inventory order already created.

    When we create an inventory order, mostly the whole order is not received. The supplier does not have all the stock. There is should be an option to edit or tick whatever is received.

    If we tick whatever is order, this will make confusion whether what is received?

    1 vote
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  13. Signature when a device is booked and again signature when a device is collected

    When we book s a device for repair, the customer should sign to agree the terms and condition. and teh customer signs when the device is collected.

    We will have a customer signature if there is a dispute on terms and condition and also whether the device is collected .

    Thanks

    1 vote
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  14. Text message facility in UK please

    Can you please add a text message facilty in UK please. We cannot text anyone in UK. Once a phone is repaired, a text message should go to the customer.

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  15. Repair transfer between store

    I am running three store. All the mobile phone repair are performed at store A and all the laptop repair are performed at Store B and store C only deal with selling and booking.

    If any mobile phone is booked in store B and C, these phones are sent to store A and all parts are there and they used their own inventory. then once the phone are fixed , they send it back to orignal store.
    SAme with laptops.

    I want a function in this system that we cannot book a device in different store but can assign to…

    1 vote
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  16. set up monthly epay target and new line and accessories. all diff target on main sreen

    this will help store push sales. having monthly target on each item that shows on main screen

    1 vote
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  17. Spanish Option

    Does the system has a spanish option? or can you integrate one?

    1 vote
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  18. Effective 1/1/2016 All California Prepaid Cellular stores and providers will be required to charge a % of tac called Prepaid Mobile Telephy

    Effective 1/1/2016 All California Prepaid Cellular stores and providers will be required to charge a % of tac called Prepaid Mobile Telephy. This is a separate tax from retail goods. Would it be possible that you can implement a separate tax feature or report for prepaid services so when we do our tax report it wont mix it with the current tangible goods sales report. This is a tax for Service, new in California.

    1 vote
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    For this case, you would have to create a tax and apply it to all your items. Your tax summary will include this tax, however, our detailed tax report will separate this tax from the other taxes. This will allow you to see the total collected from this one tax.

  19. Open register without printing receipt

    There are two options in printer settings 1) Print receipt on every transaction and 2) Open drawer with every print. Third one should be NO RECEIPT and it can just print a tiny single letter A or someting in order to send a command to register to open.

    4 votes
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  20. There should be a recommendation/suggestion pop up option when you scan items.

    An example would be you scan a phone it gives you the option for a case,screen protector, also the option for an upgrade fee.

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