i agree with this solution (No just a simple "Add to running invoice" to enable us to add accessories to the repair check out would be fine. the system would separate the accessories and repairs in your reports, but also allow you to up-sell upon repair pick up - because usually when someone repairs his/her screen they would want a cover to protect their phone.)

THIS NEEDS TO BE FIXED!!!

This would seem like a very obvious thing, we sell accessories to a large percentage of repair customers, it increase our income and customers benefit from a case or screen protector. Maybe a few of these basic things including being able to easily fix a wrong payment method should have been in your mind at the initial design stage sense other pos systems have these options at there core.

sense this was not done how about this, is it possible to go the other way. Make it so a repair could be closed and then listed on the receipt in the way you can sell a phone by clocking on it and selecting SELL

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it might look like this

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Item Code Item Name Quanity Unit Price Tax Amount Activation
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Repair329 Repair 1001311 1 $99 $14.85 none
1000226 HTC Desire case 1 $14.99 $2.25 none

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Due Amount $131.09

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of course the terms for both repairs and accessoires needs to be printed on the bottom of the receipt or when this item comes up it could just signal a print of the last repair receipt. The point is it's faster and simpler for the customer and staff.

are we going to have this feature anytime soon ?

After much feedback and research we have decided to limit repairs tickets to only record repair transactions. Keeping repair tickets limited to repairs only allows us to also limit search items to products you have stored under repair parts.

If you would like to charge the customer collectively for both transactions, you might want to checkout with "Account" which will add the transaction amounts to the customer's account and then you can collect 1 grand total payment from the customer.

No just a simple "Add to running invoice" to enable us to add accessories to the repair check out would be fine. the system would separate the accessories and repairs in your reports, but also allow you to up-sell upon repair pick up - because usually when someone repairs his/her screen they would want a cover to protect their phone.

You should have the option of making it one transaction or two seperate transactions as Jason suggests

I like to keep my repairs and accessory sale separate.